Refund policy

About returns and cancellations: Please note that we will not accept cancellations of orders, returns or exchanges of products after the order has been confirmed.

 

Exceptions for returns and cancellationsAs an exception, we will accept exchanges and returns only if you contact us within 5 days of receiving the product, and if you receive a product different from your order or if the product is defective. If any of the above apply, Our company will bear the shipping costs for returning the product.

 

Contact

Address: Ginza Ohtake Buisidence 2F, 1-22-11 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Company name: FATUITE Co., Ltd
E-mail Address : info@fatuite.com